Service that Transforms Expertise into Customer Success.
At Kautex, we connect deep expertise with our customers’ vision — transforming plastics into innovations that truly perform. Our know-how is concentrated in three core areas, forming the foundation for smart, sustainable, and efficient solutions in extrusion blow molding: Plastics Know-How, Automation Know-How, and Technology Know-How. All of these competencies come together physically in our state-of-the-art Technical Center, which also serves as our innovation center and hub for research & development. From idea to product, Kautex Know-How connects deep process expertise with customer vision — transforming plastics into innovation that truly performs on Kautex machines.
Our Service
Kautex Services – Always On. Always Kautex.
At Kautex, service is more than support — it’s the key to keeping your production running seamlessly, reliably, and ahead of time. Our motto “Always On. Always Kautex.” reflects our commitment to maximum machine uptime, long-term efficiency, and sustainable performance.
Our service portfolio is built around four pillars — Training, Support, Spare Parts, and Retrofit — giving you a complete solution for today’s challenges and tomorrow’s requirements.
Always Kautex. Always By Your Side.
Across all services, our approach is the same: solution-oriented, technically grounded, and focused on your success.
With Kautex Services, you have a global partner who keeps your production running today — and prepares you for tomorrow.
Your Beneits with Kautex
Expert Service, Driving Plastics Innovation that Performs.
We keep your machines running — with preventive maintenance, remote access, and fast on-site help. Our global service team and multilingual hotline connect you instantly with real experts, so downtime never becomes a problem.
Your team grows more confident through hands-on training, virtual simulations, and tailored programs. At the same time, upgrades, lifecycle extensions, and audits ensure that your machines stay valuable and productive for many years.
With smart retrofits, automation solutions, and process audits, you save on materials, energy, and cycle time. Regular head cleanings, sensor checks, and audits reduce scrap and guarantee consistent quality with every cycle.
Our safety audits help you meet CE regulations and protect your team and equipment. Whether it’s relocation, modernization, training, or daily support — you rely on one trusted partner, while you focus on production.
Your One-Stop Partner for Plastics Production Success
Our Training
Even before delivery, we prepare you and your team. With hands-on training, either on-site or digitally via our virtual training , we provide the knowledge your employees need to safely operate the machine optimally from day one. This ensures a confident and efficient start to production.
Support
You’re never alone: Our experienced support team is available—on-site or via remote access. Together, we identify the issue or potential risks early and act proactively before a machine down happens. This minimizes outages and secures your productivity.
Spare parts
If repairs are needed, our fast and reliable spare parts service ensures you have minimum downtime. With original Kautex parts and a global network, we ensure availability—even for older machines—so you can get back up and running quickly.
Retrofit
Kautex machines are built to last! But things change, your requirements and technology. Our retrofit solutions extend the lifecycle of your equipment, boost performance, and enable quick adaptations. This keeps your production modern, flexible, and competitive—today and tomorrow.
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Your direct contact
Contact us now and unlock the full potential of your Kautex solution.
