Support that keeps you running.

Expert Support Where and When You need it.

Wherever You Are, We’re There to Support You

On site. Reliable. Always by your side.

Our Field Service ensures personal, hands-on support exactly where it matters most — at your machine. With deep technical expertise, experience in both Kautex and third-party systems, and a strong focus on minimizing downtime, our specialists provide fast and reliable solutions. Whether you need troubleshooting, regular inspections, or a complete machine relocation, our service teams work flexibly and in close coordination with your production. The result: smooth operations, extended equipment lifetime, and the peace of mind that your system is always in the best hands.

Your Benefits with Kautex​

With dedicated Contacts, fast response Times, and comprehensive Know-How for Kautex and third-party Machines, we keep Your Production reliable, efficient, and future-ready.

Personal contacts worldwide

Wherever your production site is located, our decentralized service network provides fast on-site support. You always have a dedicated contact person who knows your system and your needs.

Expertise with Kautex and third-party machines

Our technicians combine in-depth knowledge of Kautex equipment with long-standing experience in servicing third-party machines. This guarantees efficient troubleshooting and tailored solutions — no matter the setup.

Fast response and planned availability

With decentralized teams and inspection contracts, we ensure quick deployment and predictable machine availability. Preventive maintenance and scheduled services keep your production reliable and cost-efficient.

All-in-one service

Whether it’s a single component or a complete blow molding line, we cover the full service spectrum. From head cleaning to full machine relocation, you get everything from one experienced partner.

Maintenance & Troubleshooting That Keep You Running

From proactive Machine Checkups to professional Head Cleaning, our Services reduce Risks, extend Equipment Life, and ensure consistent Production Quality.

Trouble­shooting

Proactive Maintenance for Long-Term Reliability.

Regular machine checkups, detailed reporting, and wear-part management safeguard your investment. Our inspection services help you plan ahead, reduce risks, and extend the lifecycle of your machines.

Head Cleaning

Professional Die Head Overhauls with Quality Guarantee.

We provide full cleaning and reconditioning of blow heads — either directly at your site or at our facilities. Each overhaul comes with a quality guarantee, ensuring reliable performance and consistent product quality.

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Service

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Your direct contact

Contact us today to schedule maintenance or head cleaning — and keep your machines running at peak performance.

Jens Großgarten Kautex Mechanical Engineering

Jens Großgarten

Manager Customer Support

Christmas break announcement!

Dear valued customers, please be informed that Kautex Maschinenbau System GmbH (only Bonn location!) will have a Christmas break starting on December 24nd. We will be back at January 5th 2026.
 
An emergency service team will be available under +49 228 929 390 14.