Our Global Service Hubs
Bonn (Germany):
Service Headquarters for EMEA and global coordination, equipped with service and process technicians, spare parts warehouse, hotline support, and a training center.
Your Service Contact:
Flemington (USA):
Headquarters of KMI and Service Hub for North America, providing field service, spare parts warehouse, hotline support, and a training center.
Your Service Contact:
Dane Richards
Service North America
dane.richards@kautex-group.com
General Contact:
Mexico City (Mexico):
Service Hub for Central and South America, delivering field service technicians and bilingual (English/Spanish) hotline support.
Your Service Contact:
Erick Yllescas
Service South and Latin America
erick.yllescas@kautex-group.com
General Contact:
Foshan (China):
Main Service Hub for Asia and Mainland China, featuring service and process technicians, spare parts warehouse, hotline support, and a training center.
Support available in Mandarin/Chinese and English.
Your Service Contact: Ge Ma Service China ge.ma@kautex-group.com General Contact:Bangalore (India):
Field Service Hub for India, staffed with service technicians specialized in inspections, troubleshooting, head cleaning, and installations.
Your Service Contact:
Bonn (Germany)
Service Headquarters for EMEA and global coordination, equipped with service and process technicians, spare parts warehouse, hotline support, and a training center.
Your Service Contact:
Flemington (USA)
Headquarters of KMI and Service Hub for North America, providing field service, spare parts warehouse, hotline support, and a training center.
Your Service Contact:
Dane Richards
Service North America
dane.richards@kautex-group.com
General Contact:
Mexico City (Mexico)
Service Hub for Central and South America, delivering field service technicians and bilingual (English/Spanish) hotline support.
Your Service Contact:
Erick Yllescas
Service South and Latin America
erick.yllescas@kautex-group.com
General Contact:
Foshan (China)
Main Service Hub for Asia and Mainland China, featuring service and process technicians, spare parts warehouse, hotline support, and a training center.
Support available in Mandarin/Chinese and English.
Your Service Contact:
Ge Ma
Service China
ge.ma@kautex-group.com
General Contact:
Bangalore (India)
Field Service Hub for India, staffed with service technicians specialized in inspections, troubleshooting, head cleaning, and installations.
Your Service Contact:
About Our Sevice Hubs
Our Service Hubs – Because proximity matters.
To us, service means more than just being available in emergencies. With strategically located hubs across continents, we ensure that support is always close — fast, competent, and personal. Whether in the US, Mexico, Europe, or Asia, our service hubs combine local accessibility with global Kautex expertise. The result: strong customer relationships and maximum production reliability.
Always near. Always there for you.
your benefits with kautex
Quick response with minimal travel. Local service teams reduce travel time and expenses, ensuring faster deployment and more cost-effective maintenance.
Language, culture, and compliance covered. Our technicians speak your language, understand local requirements, and ensure compliance with regional safety and legal standards.
Rapid availability through local inventories. With parts stored close to your site, replacements are delivered faster — minimizing downtime and keeping production stable.
Local teams backed by Kautex worldwide. You benefit from dedicated local contacts who know your equipment, supported at any time by Kautex’s global expertise and central resources.